Get in Touch
We're here.
We're here.
Real people.
Real answers.
Questions about your order, the formula, how to use InnoGreen Magic, or anything else — we respond to every message. Usually within 24 hours.
Real person responds — no bots, no auto-replies
Response within 24 hours, Monday–Friday
30-day satisfaction guarantee — we always make it right
Based in San Francisco, CA — same timezone as most of our customers
Contact Information
Phone
Email
Location
San Francisco, CA 94121
United States
United States
Response Time
Within 24 hours
Monday – Friday
Monday – Friday
Send a Message
How can we help?
Fill out the form below and our team will get back to you within 24 hours.
Message received!
Thank you for reaching out. Our team will get back to you within 24 hours. In the meantime, check out our FAQ page — your question might already be answered there.
Quick Answers
Common questions.
Before reaching out, check if your question is already answered here. If not — we're happy to help.
Full FAQ →Orders ship within 1 business day from San Francisco, CA. You'll receive a tracking email as soon as your order ships. Standard delivery takes 3–7 business days. If you haven't received a tracking email within 2 business days, please contact us with your order number.
Dilute in an empty spray bottle: 1:4 for daily surfaces and glass, 1:2 for bathroom and kitchen, or undiluted for heavy-duty cleaning. Spray, wipe, done. No rinsing required for routine use. Full instructions are on the label and on our product page.
Yes. We offer a 30-day satisfaction guarantee. If you're not happy with your purchase for any reason, contact us within 30 days and we'll make it right — refund, exchange, or store credit. No complicated process.
InnoGreen Magic is formulated without bleach, ammonia, synthetic fragrance, or petroleum-derived chemicals. The formula uses plant-based and naturally derived ingredients. As with all cleaning products, keep out of reach of children, avoid eye contact, and follow label precautions.
Yes. We work with cleaning services, Airbnb hosts, restaurants, and businesses that want to switch to natural cleaning. Contact us through the form above with "Wholesale / B2B" selected and we'll get back to you within 24 hours with pricing and details.
When InnoGreen Magic is exposed to direct sunlight, the plant-derived compounds in the formula undergo a natural photochemical response — producing a visible color shift and helping to optimize cleaning performance. This is a naturally occurring reaction, not an artificial dye or synthetic effect. Keep the bottle out of prolonged direct sunlight when not in use.
One 16 oz bottle of InnoGreen Magic makes up to 64 oz of ready-to-use cleaner when diluted at 1:4 — the equivalent of four standard 16 oz spray bottles. For an average household, one bottle typically lasts 2–4 months depending on usage frequency and dilution ratio.
Where We Are
Made with love
Made with love
in San Francisco.
InnoGreen Magic is developed and distributed by Innovation Green Products™ — born from the streets, homes, and values of San Francisco, California.